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Duty to provide information  

pursuant to Articles 13 and 14 of the GDPR

For Customers

It is very important to us that your data are protected and that they are processed in a transparent way. Therefore, we hereby comply with our obligation to provide information regarding the circumstances of processing pursuant to Articles 13 and 14 of the General Data Protection Regulation(GDPR).

The processing of your personal data entitles you to the following rights: 

• a. Right of access (see Article 15 of the GDPR
• b. Right to rectification (see Article 16 of the GDPR)
• c. Right to erasure (see Article 17 of the GDPR) 
• d. Right to restriction of processing (see Article 18 of the GDPR)
• e. Right to object (see Article 21 of the GDPR)
• f. Right to data portability (see Article 20 of the GDPR)

Right of withdrawal: If processing is based on Article 6(1)(a) or Article 9(2)(a) of the GDPR, you are entitled to withdraw your consent at any time. Your withdrawal of consent will not affect data that have already been processed.

You have the right to lodge a complaint with a supervisory authority if you are of the opinion that the processing of your data is unlawful. 

North Rhine-Westphalia Commissioner for Data Protection and Freedom of Information Kavalleriestr. 2-4

40213 Düsseldorf

Tel.: (0211) 38424-0

Fax: (0211) 38424 -10 

E-mail: poststelle@ldi.nrw.de 

The controller responsible for data processing is: 

Dr. jur. Donna Elliott, LL.B., LL.M.

Elliott Legal Translations

Oberlöh 43

53545 Linz am Rhein

Tel.: (02644) 808 1264‬

E-mail: donna.elliott@elliott-legal-translations.de

The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g. names, e-mail addresses and the like).

1    Communication 

In order to get in touch with you, we may send you an e-mail so that we can process your enquiry or order or provide you with further information or as part of our general business relationship. Your e-mail address, the e-mail content and the history of our communications are recorded for this purpose. 

The basis of this data processing is Article 6(1)(b) of the GDPR, which permits data to be processed for the purpose of the performance of a contract or in order to take steps prior to entering into a contract (customer relationship, contracts with business partners, authorities or employees). 

The data will only be passed on if this has been agreed with you or is necessary for the current business transaction.

Your data will be stored by us on our systems in accordance with our statutory duty to retain records.

2    Contact and address management

In order to manage all of the contact information of business partners and customers, we store the contacts in our system. The following are stored: name, contact person (if applicable), address, telephone number, mobile phone number and e-mail address. 

Data recording is based on the existence of a legitimate interest pursuant to Article 6(1)(f) of the GDPR; i.e. the need to manage the contact information of employees and business partners in an organised manner. 

This system can only be accessed by my employees. 

Your contact data will be stored in our system for the duration of the business relationship and for one further year. 

3    Order entry and processing

In order to process your order or request, we record the personal data of your contact person (name, address, e-mail address, telephone number and mobile phone number). 

Processing is based on a contract or steps taken prior to entering into a contract pursuant to Article 6(1)(b) of the GDPR. 

As a rule, your data will not be made available to third parties. In isolated cases, your order will be forwarded to another translator. A non-disclosure agreement has been concluded with the translator.

The data are stored by us in accordance with our statutory duty to retain records.

4    Financial accounting

In order to do our accounting, we may process the personal data of contact persons or other personal data to be found in invoice information (name, address, e-mail address, telephone number and mobile phone number).

Processing is based on a legal requirement pursuant to Article 6(1)(c) of the GDPR. Processing is necessary to comply with a legal obligation to which the controller is subject (generally accepted accounting principles). 

The data are transmitted to our tax advisors.

The data are stored by us in accordance with our statutory duty to retain records.

5    Debt collection

Where payment is not received, we issue payment reminders. If payment is still not received, we transmit the relevant data to a services provider (law firm or debt collection agency). For these purposes, the following data are required: name, address and details of the amount owed. 

Processing is based on a contract or steps taken prior to entering into a contract pursuant to Article 6(1)(b) of the GDPR. 

The data are transmitted to the service provider (law firm, debt collection agency etc.).

The data are stored by us in accordance with our statutory duty to retain records.